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MCMC MCA Act

By Serge Norguard. Filed in Personal, Work Related  |  
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Service

QoS Items

Targets/Standards

Broadband Access Service

Fulfilment of installation
orders

 

Within
24 hours

80%
fulfilled

Within
48 hours

90%
fulfilled

Within
7 days

100%
fulfilled

 

 

Service Restoration Performance

 

Within
24 hours of receipt request

80%
fulfilled

Within
48 hours of receipt request

90%
fulfilled

 

 

Network Latency

 

Not
more than 85ms

95%
of  the time during busy hours

 

 

Throughput or Bandwidth Utilisation

 

Not
less than 70% of subscribed level (both for uploading and downloading)

95%
of  the 
time during busy hours

 

 

Packet Loss

Shall
not exceed 1%

 

 

Annual Service Availability

No
less than 99.99% over a 12 month period

 

 

— taken from Malaysian Communications and Multimedia Commission, (direct link to above)

holy shit ……. just when he was about to kick ass on the slow connections.

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This entry was posted on Wednesday, October 26th, 2005 at 1:00 pm and is filed under Personal, Work Related. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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